Medical & Healthcare
TxtBox can help to minimise costly missed appointments as well as making available an effective and essential alternative communication facility for all general contacts with patients and management and staff alike...escalation of emergency situations, changes in procedures and priorities in emergency and life-threatening environments....fully auditable with pre-known cost controls.
TxtBox provides your practice / hospital / surgery etc with a flexible, speedy, cost-effective and auditable 24 x 7 mobile communication facility which can add value, control costs and complement your existing communication channels and services.
Make contact with your internal management, staff, suppliers and patients with important alerts, advice, appointment and medical reminders ...emergency or scheduled with full audit history...all at a cost you can control!!!
TxtBox is a PC based service securely accessible over the Internet from any location, by authorised users.
Key benefits:
- Improves reliability and speed of communication.
- Saves money by reducing administration time and phone bills, printing & postage costs.
- Appointment reminders.
- Medical Alerts.
- Prescription advice.
- Improves overall awareness by keeping everyone well informed and up to date on all schedules and last minute changes.
- Essential for all emergency situations.
- Sends the same message to multiple or selected customers or prospects at the click of a button.
- Contact directories allow importation of key data into TxtBox, saving on retyping numbers every time a message is to be sent.
- Powerful contact directory search facilities provide a means to communicate just to a limited number of contacts, for example, just to practice staff or just to all patients, or additional staff resources or a blanket message to all.
- Extended communication option to outside suppliers and patients.
- Easy to see who has not received a message allowing other communication methods to be tried.
- Provides a full communication audit report automatically including SMS delivery receipts - proving message delivery.
- Product release alert features.
- Event alert features ensuring awareness and attendance levels.
- Census feature enabling patient or colleague opinion / feedback.
- Image and Video clip delivery service.
- Comprehensive "sent items" history and archiving so that messages can be viewed at any time.
- System can accept replies by SMS.
- Easy to use.
- Fully compliant with data protection and privacy legislation.
- Simple "Pay-As-You-Use" model with no minimum contract period.